Loan Servicing Assisting the customer through their journey to ownership.

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A day in the life

Redefining Your Perception of Call Centers

Indeed, we do possess phones, but our Bridgecrest Loan Servicing centers redefine norms, radiating exceptional energy and sporting an open layout that fosters collaborative synergy. Housed within two strategic hubs in Arizona and Texas, Bridgecrest assumes full-spectrum responsibility for DriveTime's ever-expanding loan portfolio. From initial loan assessment to payment administration, our focus remains unwavering on delivering unparalleled client service and enlightening customers on their journey to vehicle ownership.


Just as you'll be the backbone of customer support behind the curtains, anticipate receiving an equivalent level of backing for your professional journey. Unearth your subsequent role - and the ones beyond - while advancing and nurturing your career within our extensive corporation.

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Loan portfolio
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Departments

Perks of working in Loan Servicing

Pump it up

Take care of you first with our onsite fitness center.

Leadership development

Ongoing leadership training and development to elevate your career.

Team building events

Games, competition, prizes, and food. Lots of food.

Hybrid / Remote Opportunities

Embrace flexibility with remote work options in our inclusive environment.

Explore how you can grow your Loan Servicing career

  • Loan Advisor
  • Senior Loan Advisor
  • Collections Manager

Kaela Loan Advisor

I work together with my team to help create long term solutions for our customers to maintain the quality of the loan. Because everyone’s situation is different, we really try to educate our customers on their options and provide them with the best solution.

Making a difference since 2014

Brett Senior Loan Advisor

I'm responsible for coaching Loan Advisors and assisting the Collections Manager with anything that needs to be done for the team. This includes one-on-one touchpoints, providing feedback and helping out with reporting. Our goal is to help the team improve.

Making a difference since 2016

Deanna Collections Manager

I lead a team of Loan Advisors, making sure they have all the tools they need to be successful. This includes setting goals, assessing performance, providing coaching and development, and holding the team accountable. I enjoy getting exposure to different teams and processes, which allows me to become a more well-rounded leader.

Making a difference since 2015

Amazing benefits

From full health insurance, to 401k benefits, to generous PTO and everything in between, we are proud to offer comprehensive benefits along with other impressive rewards. Learn more about what we offer here.

Learn About Our Benefits