Specialist, Funding Resolution

What’s Under the Hood

Bridgecrest, one of the country’s leading financial servicing providers, services roughly $15 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

Bridgecrest recently launched its newest affiliate GoFi. Established in 2022, GoFi is headquartered in Dallas, Texas with a mission to deliver a comprehensive, fully integrated auto finance product allowing the best brands to deliver the best customer experience. By implementing state of the art technology, we provide an off-the-shelf service to make integration with GoFi as seamless as possible.

That’s Nice, But What’s the Job?

In short, as a Specialist, Funding Resolution you will be responsible for reviewing, evaluating, and resolving exceptions. You will work directly with our operations team and evaluate their request pertaining to exception policy review. 

In long, you will:

• Assess loan origination exceptions, including discrepancies in documentation, underwriting conditions and compliance issues
• Work closely with operational teams to gather necessary information and facilitate the resolution of exceptions
• Maintain a detailed record of exceptions and resolutions provided for reporting and compliance purposes  
• Monitor and track exception trends to identify areas for process improvement and develop strategies to mitigate risk
• Ensure all loan origination activities comply with applicable regulations and well as internal policies and procedures
• Provide exceptional service to internal operations teams by addressing inquiries in a timely and professional manner
• Stay up to date on regulatory changes and best practices to loan origination and exception management

The duties and responsibilities listed above are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job. 

So What Kind of Folks Are We Looking for?

• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
• Quality decision maker.  Good decisions are made based on knowledge.  We’ll need you to gather all the facts and take them all into consideration when making decisions.
• Master of multi-tasking.  We are looking for someone that can handle multiple cases at once and feels comfortable juggling the work load.
• Fantastic problem solver. Your job is not only to find the problem, but more importantly, find the solution.
• Intellectual curiosity.  Why? What? How?  Do you find yourself always wanting to learn more and broaden your knowledge base?  If so, this could be the role for you.

The Specifics.

• Bachelor’s Degree or equivalent experience
• 2+ years of experience in loan origination, understanding or exception manager within the financial industry
• Exceptional communication and interpersonal skills with the ability to work collaboratively in a team environment
• Excellent analytical and problem-solving skills with great attention to detail 
• Ability to multi-task and work in a fast-paced environment

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well money matters!

• Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
• Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! 
• We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! 

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!