Process Management Intern (Summer 2025)

This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time. 

At Bridgecrest, we believe in creating opportunities and improving lives. To this order, we strive to provide a great customer and client experience.We believe process improvement and management  will enable us to be the best in class servicing organization that provides ‘Peace of Mind’ and ‘Agility in Innovation’ to all the stakeholders. The Process organization is central to improving customer experience outcomes, lowering operating expenses and building a quality centric culture across the organization.

In long, our Process Management Interns is responsible for:

• Responsible to design, manage, analyze, improve, and innovate on the processes we have in the Servicing ecosystem
• You will lead the objective of ensuring that the processes are well designed, and controls are built effectively to ensure that processes meet or exceed requirements.
• You will partner with and influence stakeholders across the organization, such as Operations, Product, and Technology to build and manage processes effectively.
• You will lead the agenda of building and institutionalizing a set of Process practices that have been declared as the essentials of a Process management culture at Bridgecrest

So What Kind of Folks Are We Looking for?

Intellectual curiosity. Why? What? How? Do you find yourself always wanting to learn more and broaden your knowledge base? If so, this could be the role for you.

Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.

Killer analytical and reporting abilities. You’ll need the capability to analyze data and in return, prepare timely reports on your findings.

Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

A mind for the details. Okay we know "detail-oriented" is on about every job description - but we really mean it!

The Specifics.

• You are currently pursuing a bachelor's or master’s with a graduation date of 12/2025 - 5/2026
• Bachelor’s degree or Master’s degree in Risk, Compliance, Supply Chain Management, Business Administration
• Excel & SQL knowledge
• Lean Six Sigma a plus
• Maintaining a 3.5 GPA or above
• Our internship program will be 11 weeks starting May 2025 to August 2025
• Internships will be based out of our Corporate Office in Dallas, TX
• You can expect a regular on-site schedule Monday-Friday, 40 hours per week

So What About the Perks? Perks matter.

• Not Just Coffee Runs.  We’re talking real world experience. You’ll walk away from our internship program with hands-on experience, completed projects, full portfolios, and newly developed skills.
• Who Says You Have to Walk Away? Across both our Tempe, AZ and Dallas, TX offices, over 60% of our interns stay through the fall semester, return the following summer, or are brought on full-time after graduation.
• Growth & Development. You will be mentored by industry professionals, be given guidance along the way, and the tools to be successful.
• Philanthropy: Give for Good. We are proud to be difference makers in our communities. We dedicate time for our Interns to give back with us.
• Gratitude is Green.  Out Internship Program is paid, because, well money matters!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!