Pega Product Manager
Bridgecrest Needs a Product Manager - Collections Transformation (Pega)
Headquartered in Tempe, Arizona, the DriveTime Family of Companies (DriveTime, Bridgecrest, and SilverRock) is the largest privately owned used car sales and finance company in the country (yes, we are THAT good)! With more than 130 dealerships, 3 operations centers, and 15 reconditioning centers across the nation, our 4,000+ employees are focused on Creating Opportunities and Improving Lives.?With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.
As focused as we are on our customers, we take that same focus on finding the right talent for the right opportunities within our organization.? Across the nation, from our home office and operations centers to our retail locations and reconditioning centers, we are looking for talented individuals like yourself to join our ever-growing team!
That’s Nice, But What’s the Job?
In short, as a Product Manager for the Bridgecrest Collections Transformation group at DriveTime, you will be responsible for enabling complex business transformation, growth and scale, and technical agility. You and your team will drive continuous improvement by defining and owning all phases of the product life cycle from discovery to delivery. In this role, you will own the research, prioritization, acceptance criteria definition, and solution design signoff for replacing Bridgecrest’s legacy collections and customer service platform with a commercial-off-the-shelf and purpose-built software solution. Throughout the transformation project, you will communicate and manage expectations with a variety of stakeholders to ensure stakeholder satisfaction as well as ensure that the strategy and roadmap align with the overall project and organization’s goals.
In long, our Product Managers are responsible for:
Acting as a liaison between business stakeholders and the development team to define strategies and design solutions
Working with Senior Leadership to help set the product vision and strategy
Working with tech leads to identify solutions
Working with outside vendors and 3rd parties to optimize and enhance external integrations and services
Obsessing over customer experience while understanding timelines, strategic goals, and the value of continuous iteration
Using quantitative and qualitative data to make decisions
Defining and continuously refining a roadmap tied to organizational strategy, including milestones and phases
Working with stakeholders and tech leads to ensure features are continuously ready for development
Ensuring business value and high-level scope are clearly defined
Obtaining consensus on project scope through conversations with business stakeholders and tech leads
Organizing and collecting business requirements
Identifying opportunities for scope adjustments to improve speed to market through creative solutioning
Maintaining and socializing changes in project timelines with stakeholders and project teams
Serving as a point of contact for initiatives involving multiple units to ensure efficient cross-team coordination
Identification, socialization, and remediation of risk factors to the project
Guide team retrospectives to assess opportunities, lessons learned, and action items
3+ years working in Product Management or technology delivery roles in a fast-paced business environment
Bachelor’s degree required - Bachelor’s in business, finance, technology, or MBA preferred
2+ years working with Pega software solutions; implementing Pega decisioning/Next Best Action/Marketing is a plus
One or more Pega certifications preferred:
Pega Certified Business Architect
Pega Certified Decisioning Consultant
Pega Certified Marketing Consultant
Pega Certified System Architect
2+ years working in the financial services industry (i.e. loan servicing, collections, banking, lending, etc.); auto finance is a plus
High-level knowledge of various product management methodologies (i.e. agile/scrum)
Experience in capturing and articulating business value and acceptance criteria to agile development teams
Ability to work autonomously to solve complex, cross-functional business problems while bringing stakeholders and interested parties along for the journey
Anything Else?? Absolutely.
DriveTime was awarded Top Companies to Work for in AZ by AZCentral.com for our great culture and one of the Best Places to Work in IT as awarded by PBJ. Essentially, we offer a creative, transparent, and fun environment since, well, we work here too. DriveTime was also voted the Fastest-Growing Private Companies by Inc 5000, and we aren’t slowing down anytime soon!
So What About the Perks?? Perks matter.
Medical, Dental, and Vision. DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees.
16 days PTO and 6 paid Holidays. Because who doesn’t love time off?
Benefits like 401(k), company-paid life insurance, short and long-term disability.
Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, and a pool table if you ever need a break in your day.
Wellness Program and In-House Gym. We want our employees to be the best versions of themselves. That’s why we offer a Wellness Program that includes an in-house gym, B12 shots, teeth cleanings, biometric screenings, and much more!
Growth opportunities. DriveTime takes a lot of pride in promoting from within. We have spent the last 14 years growing our team members and taking them on the path to owning their careers
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!