Job Description

DriveTime Needs an Employee Experience Program Specialist

Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country. With more than 130 dealerships, 3 operations centers and 15 reconditioning centers across the nation, our 4,000+ employees are focused on getting the right customer in the right car, at the right terms. With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.

As focused as we are on our customer, we take that same focus on finding the right talent for the right opportunities within our organization. Across the nation, from our home office and operations centers to our retail locations and reconditioning centers, we are looking for talented individuals like yourself to join our ever-growing team!

That’s Nice, But What’s the Job?

In short, as the Employee Experience Program specialist you will manage the development, organization, and evolution of Employee Experience programs to ensure the delivery of consistently impactful employee experience across the entire employee lifecycle/journey to help attract and retain our greatest assets, our employees.

In long, our Employee Experience Program Specialist are responsible for:

  • Design, develop, implement, and manage Employee Experience programs with a lens to amplify the moments that matter throughout employee’s experience.
  • Execute effective employee listening campaigns to ensure solutions are grounded by the voice of the employee.
  • Create ways to amplify our Core Principles and build employee connections; keeping employees informed, engaged, and inspired and ensuring employees feel heard, valued, respected and their work is impactful.
  • Apply innovative, employee-centric approaches with the intent to set the standard in our industry for our global Employee Experience programs.
  • Identify continuous improvement, validation and automation opportunities using multiple data driven approaches.
  • Develop engaging and informative employee communications and presentations designed to keep employees knowledgeable about Employee Experience programs.
  • Partner with employee brand designer and copywriter to develop program branding.
  • Build relationships across the organization and work with cross-functional stakeholders to understand pain points and help drive solutions across the business.
  • Review and evaluate current recognition programs and employee perks and initiatives and formulate recommendations for awards & recognition programs, making enhancements and re-marketing them to the employee population.
  • Plan, communicate and execute recognition events either on site or virtually to increase engagement, usage and visibility of the program.
  • Develop metrics to align to organizational goals and evaluate program effectiveness.
  • Drive full-scale implementation of an enterprise-level recognition program and platform and manage perks & recognition
  • Maintaining a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities.
  • Preparing an annual budget for community outreach activities.
  • Assisting in the organization of special events, including donor/volunteer appreciation events and other fundraising initiatives.
  • This person will help identify gaps and guide where our biggest opportunities are and how we best go about delivering on them. They will also develop the metrics to verify the success and business impact of initiatives.
  • Brainstorming potential partnerships or methods for engagement with the local community, maintaining a calendar for outreach events and working closely with community partners to plan and execute various outreach events.
  • Maintaining and developing swag partnerships, processes, orders, and items supporting employee experience programs.

So What Kind of Folks Are We Looking for?

  • Networking guru.  You’ll need to be passionate about connecting with individuals from all levels and aren’t shy in doing so.
  • Rebel with a cause.  You are always looking beyond the obvious for continuous improvement.
  • Takes a hold of the wheel.   You’ll need to take the initiative and be comfortable doing so.
  • Entrepreneurial spirit.  An attitude and approach to thinking that actively seeks out change.  You’ll need a mindset that embraces critical questioning, innovation, and continuous improvement.
  • Love of listening.  We need folks that listen with the intent to understand, not just reply.
  • Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence for a wide variety of audiences including management.
  • Organization and time management skills in spades.  You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize then re-prioritize again.
  • Plays well with others.  You will be working in a high-functioning team environment.  We work together in order to win together.

The Specifics:

  • Bachelor's degree or equivalent years of professional experience.
  • 1-2 years of experience leading programs and projects in one or more of the following areas: employee experience, employee engagement, employee survey design, employee journey management, organizational development, human resources, design thinking.
  • Preferred experience of 1-2 years within non-profit fundraising or outreach activities.

Anything Else?  Absolutely.

DriveTime was awarded Top Companies to Work for in AZ by AZCentral.com for our great culture and one of the Best Places to Work in IT as awarded by PBJ.  Essentially, we offer a creative, transparent and fun environment since, well, we work here too.  DriveTime was also voted the Fastest-Growing Private Companies by Inc 5000, and we aren’t slowing down anytime soon!

So What About the Perks?  Perks matter.

  • Medical, Dental and Vision. DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees.
  • 16 days of PTO and 6 paid Holidays. Because who doesn’t love time off?
  • Benefits like 401(k), company paid life insurance, short and long-term disability.
  • Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
  • Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, pool table and Virtual Reality if you ever need a break in your day.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

#LI-BP

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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