Automotive Title Clerk

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

That’s Nice, But What’s the Job?

In short, the main focus of this position is to review vehicle titles to ensure the title and supporting documentation adhere to state guidelines. Also, work closely with the General Manager and Sales team to ensure processes run smoothly on day-to-day business operations.

In long,  an Automotive Title Clerk is responsible for:

• Ensure all title documentation meets state requirements to support title transfer
• Partner with in-state vendor to ensure titles are transferred timely and accurately
• Maintain security measures for onsite file room and perform monthly audit of stored titles
• Distribute titles to designated stores to follow vehicle movement
• Be a go-to person in a pinch by being cross-trained in dealership title operations, with a willingness to step in when needed
• Be flexible enough to organize and adapt daily work to changing situations and demands

What Kind of Folks Are We Looking for?

• Required; at times to work a flexible schedule including early mornings, evenings and Saturdays.
• Must execute the highest attention to detail when assisting with the post-sale processes
• Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes, scripts, call flow, etc.
• Must practice strict discretion when dealing with sensitive information and account information
• Must be comfortable operating and parking vehicles on and off the lot
• Must be able to work autonomously and take ownership on assigned tasks
• Must assure the highest level of Customer Experience and satisfaction

The Requirements:

• High School Diploma or GED is required
• 2-5 years of general office experience including cashiering
• Valid Driver’s License and acceptable driving record for the previous 3 years
• Ability to pass a drug test and a background check

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well money matters!

• Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends.
• Teamwork, Makes the Dream Work.  Be part of a winning team and get winning results.  Monthly bonus share, sales contests, and other perks to recognize a job well done.
• World Class Training and Development.  Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs.

• 15 Days of PTO and 8 Paid Holidays. Not just lip service: we work hard, to play hard.

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!