Customer Relations Specialist
What Drives You?
We share your drive
DriveTime/ Bridgecrest is more than a company. We’re a true team of strong, highly motivated performers that is committed to ensuring the success of each customer—and of each professional. If you have a real passion for continual learning and growth, are flexible enough to handle various roles, and feel compelled to do what you know is right, we may have an excellent opportunity for you.
Location: Mesa, Arizona
Type: Regular Full-Time
Post Date: 6/4/2019
A Day in the Life of a Customer Relations Specialist
The Customer Relations Specialist assists in the resolution of customer/agency complaints that require special handling and an expedited resolution. The nature of these situations can be highly sensitive and require patience and special handling. These inquiries are not related specifically to any one concern.
This position requires collaboration with DriveTime customers, our internal departments (i.e. Legal, Drivetime CRD, Retail, etc.) and outside agencies. The rep must have the ability to maintain personal composure when confronted with a difficult situation.The qualifying candidate must enjoy helping people and have the ability to maintain personal composure when confronted with a difficult situation. He/she must be goal-oriented, enthusiastic, energetic, self-disciplined and have strong oral and written communication skills.
Enjoy the Rewards and Benefits
Compensation: Extremely competitive pay
Benefits: Outstanding medical, dental and vision plans, paid time-off, tuition reimbursement, and 401K matching! (After only 30 days!)
Schedule- Enjoy a set schedule with 1/2 Saturdays a month
Future: We’re a unique, highly respected, nationwide company with a strong culture of promoting from within. This isn’t a job. It’s a career.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime/Bridgecrest. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
Meet the DriveTime Crew!
We’re a team of innovators and engineers, movers and shakers, morning people and night owls, dreamers and believers, techies and talkers. But most of all we are a family. At DriveTime we’re fueled by the success of our employees as much as we are by the loyalty of our customers.
I like the continued opportunities I have to not only make a direct impact on our business, but to grow my personal skillsets outside of my comfort zone. My co-workers are truly my extended family and the type of people I enjoy hanging out with on a daily basis.
When I’m not working, I’m usually spending time with my fiancée and Labrador-Pointer dog, Lucy. She has enough energy to keep us preoccupied for the majority of the day. And when she’s all tuckered out, she just wants to cuddle with you, which is pretty irresistible.