Customer Care Representative
Are YOU ready to ROCK?
SilverRock places the customer at the center of all we do. SilverRock Customer Care Specialists take ownership of their customer’s concerns by problem solving and finding the best resolution for every customer. Our goal is to deliver world class customer service with all customers. We want each of our customers to feel valued, and comfortable reaching out to our team to get their questions resolved. This creates a memorable experience that promotes confidence and loyalty. We believe that this is achieved by creating a customer experience that is like no other; and we get there with people that are unique and know how to problem solve. We are looking for a candidate that will find passion in educating, facilitating, and providing straightforward solutions that meet the needs of our customers.
What’s in it for YOU?
To apply submit your resume to firstname.lastname@example.org
Location: Mesa, Arizona
Type: Regular Full-Time
Post Date: 3/6/2019
A Day in the Life of a Customer Care Representative
Do you consider yourself a master of customer service that possesses the following particular set of skills?
Meet the DriveTime Crew!
We’re a team of innovators and engineers, movers and shakers, morning people and night owls, dreamers and believers, techies and talkers. But most of all we are a family. At DriveTime we’re fueled by the success of our employees as much as we are by the loyalty of our customers.
DriveTime’s culture encourages you to grow and challenge yourself. I started as an Intern in HR almost five years ago. I never would have expected that someday I’d be analyzing IT software solutions—but here I am, loving it! Amazing mentors have supported me in each direction my career has taken here and I’m lucky to have a group of colleagues that feels like family. I am passionate about what I do. It’s a bonus to work with such vibrant, fun, brilliant people every day.
I venture outdoors in my free time to take advantage of all this sunshine. I like to go hiking, running and road triping on long weekends. Baseball games out here are a must for me too. Cooking and sketching are my creative outlets of choice. I also hang out with my wonderful, fluffy German Shepherd mix whenever I can.