Senior Systems Administrator

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock.  You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle. 

That’s Nice, But What’s the Job?

As a Senior Systems Administrator, you will play a pivotal role in ensuring the stability, security, and performance of IT infrastructure across DriveTime Car Sales locations. This position demands deep technical expertise, proactive problem-solving, and a strong commitment to operational excellence in a dynamic enterprise environment.

Key Responsibilities:

Systems & Directory Services

• Administer and maintain Microsoft Windows Active Directory, including Group Policy Objects (GPOs), user/computer account management, and domain services.
• Manage and troubleshoot DNS, DHCP, and printing solutions across field and corporate environments. Hands-on experience with PrinterLogic (Vasion) preferred.
• ·Support and maintain VDI deployments, ensuring optimal performance and user experience.
• ·Ensure high system availability and performance to maximize end-user productivity.

Cloud & SaaS Administration

• Provide advanced support and configuration for Microsoft 365, including Office, Teams, SharePoint, Exchange, Intune, and Copilot.
• Provide support for SaaS cloud systems, including SSO and SCIM integrations.

 Endpoint & Device Management

• Mobile Device Management (MDM) utilizing SOTI MobiControl, Kandji, and Intune.
• Deliver remote site management and support across multiple locations, ensuring consistent uptime and system reliability.

 Infrastructure & Networking

• Maintain and support MDF/IDF infrastructure, including hardware, cabling, and environmental monitoring.
• Troubleshoot and support Cisco/Meraki SD-WAN infrastructure.

Automation & Scripting

• Develop and maintain PowerShell scripts to automate routine administrative tasks and improve operational efficiency.
• Experience in Microsoft Graph and/or Power Automate is a plus.

Collaboration & Support

• Collaborate with Data Center Services and End User Computing teams to execute cross-functional technical initiatives.
• Serve as an escalation point for unresolved Tier 1 support issues, providing expert-level troubleshooting and resolution.
• Demonstrate adaptability and continuous learning in a fast-paced, evolving IT landscape.

Qualifications

• 5+ years of progressive IT Operations experience, with at least 3 years in Systems Administration within an enterprise environment.
• Proven expertise in Windows Server technologies, Active Directory, DNS, DHCP, and Microsoft 365 administration.
• Strong scripting skills in PowerShell for automation and system management.
• Experience with cloud-based SaaS platforms, including identity and access management.
• Solid understanding of network infrastructure, particularly Cisco/Meraki SD-WAN.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with technical and non-technical stakeholders.
• Strong organizational and multitasking abilities.
• Demonstrated customer service orientation and ability to work independently.
• Required scheduled on-call rotation (one week per month).
• Some on-site work may be required as dictated by business needs.
• High School Diploma or equivalent required.

Nice to have but not required:

• Experience working with external IT vendors and General Contractors.
• Mobile Device Management (MDM):
• Intune, MobiControl and Kandji.
• Access Controls/Security (Physical and camera):
• Verkada, Kantech/Entrapass and Milestone.
• Enterprise Application upgrade and troubleshooting experience.
• Knowledge and support experience with Apple devices.
• MCSA or MCSE
• CCENT or CCNA
• ITIL Foundation or higher

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
• Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! 
• We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! 

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!