RC Operations Manager, General

Responsibilities of the Job (Or Better Known as, Your Next Destination)

In short, the Reconditioning Center Operations Manager is responsible for assisting in the management of all aspects of the Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able to meet goals and make sure that all vehicles purchased at auction meet our standards and are able to come with the 3 year/36,000 mile warranty we supply our customers before they are sent to our retail stores for final sale.

In long, the Reconditioning Center Operations Manager is responsible for:

• Ensure the dealerships are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand.
• Achieve bottom line management objectives through the effective management of the Reconditioning Center team, operating expenses, efficiency, quality, and productivity.
• Work with regional management and buyer team to establish supply chain goals.
• Complete recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover and improve performance.
• Hold regularly scheduled meetings with all Reconditioning Center staff.
• Ensure Team Leads are effectively training and developing their direct reports.
• Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics.
• Assist in the completion and conduct of performance evaluations.
   

Knowledge, Skills and Abilities (The Good Stuff)

• Master of managing. Effectively manage and work with all levels of employees and customers.
• Takes a hold of the wheel.  You’ll need to take the initiative and be comfortable doing so.
• Quality decision maker. Good decisions are made based on knowledge.  We’ll need you to gather all the facts and take them all into consideration when making decisions.
• Top of the “Line” communicator. Ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Listeners…Not Hearers Seek to understand, do not hear to reply.
• A mind for the details. Okay we know “detail-oriented” is on about every job description – but we really mean it! 
• Plays well with others. You will be working in a high-functioning team environment.  We work together in order to win together.
   

Requirements (a.k.a. What You Need to Get the Job Done)

• High School Diploma or equivalent, college degree in business or vocational/technical school.
• Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered.
• 4+ years managing a minimum of 15 employees or more. 
• Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
• Valid driver's license, good driving record.
   

 Nice to Haves. 

• 5-7 years total automotive repair experience.
• Supply chain management.