Manager, Employee Experience Operations

In short, as a Manager, Employee Experience Operations, you will serve as the leader of our Employee Experience Operations team with a focus on pre-boarding, onboarding and off-boarding. The Manager will be responsible for overseeing the day-to-day operations and remain in-the-know on state and local employment laws to initiate and manage policy and procedures to remain compliant.

In long, our Manager, Employee Experience Operations is responsible for: 

• Leading our Employee Experience Operations team focused on HR support, background screening, I-9’s, Unemployment claim management, document management and retention, and compliance.
• Coach, develop, and supervise the Employee Experience Coordinators and Specialists and their day-to-day operations.
• Ensure HR policies, practices, and documentation comply with federal, state, and local laws.
• Monitor and implement regulatory changes impacting HR processes and recommend updates to policies and procedures.
• Manage work authorization processes for new hires and employees in partnership with outside counsel.
• Partner with leadership, cross-functional HR partners and internal stake holders to find efficiencies in day-to-day processes and Workday systems.
• Drive creative and time-saving improvements to the onboarding and off-boarding processes to positively impact the employee experience for candidates, new hires, and team members.

So What Kind of Folks Are We Looking for?

• Organization and time management skills in spades. You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize… then… re-prioritize again.
• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• A mind for the details. Okay we know “detail-oriented” is on about every job description – but we really mean it! 
• Agile in a fast-past environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
• Plays well with others. You will be working in a high-functioning team environment.  We work together in order to win together.

The Specifics.

• Minimum 2-3 years supervisory/team management in Human Resources or related field.
• At least 5 years of experience in Human Resources with at least 5 years of experience and basic understanding of federal and state compliance laws, onboarding, offboarding, immigration policies, I-9s.
• Bachelor’s Degree in Human Resources or related field.