Auto Tech Mentee

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

That’s Nice, But What’s the Job?

General Summary: What business need does this position exist to fill?

As an Auto Technician, you will work in a learning-focused, mentee-style role working side-by-side with skilled technicians to learn how to recondition and repair incoming inventory in preparation for delivery to dealerships. Our reconditioning process includes identification of mechanical and physical problems, and completion of repairs to correct identified problems.

Essential Job Functions: What will be required in the role?

• Assist experienced technicians in identifying and understanding mechanical issues with incoming vehicle inventory.
• Perform basic maintenance tasks — including tire rotations, brake inspections, fluid checks — after completing necessary certifications, as well as perform essential maintenance procedures.
• Learn and demonstrate proper use of tools required for general vehicle repairs.
• Safely move vehicles to and from the Inspection Center lot and shop as needed for repair work.
• Support senior technicians and management in determining whether to repair or reject inventory based on repair cost estimates and overall vehicle quality.
• Conduct test drives on repaired vehicles to confirm all issues have been properly resolved.
• Follow all safety protocols and procedures to help prevent accidents or injuries due to spills, equipment use, or hazardous shop conditions.
• Foster positive working relationships with technicians and other Inspection Center staff.
• Participate in ongoing technical training as required or available.
• Follow DriveTime’s policies and procedures in all work-related tasks and communications.
• Consistently demonstrate ethical behavior, integrity, and a customer-first mindset.
• Represent DriveTime positively and contribute to a professional, team-oriented work environment.

Knowledge, Skills and Abilities (KSAs): What KSAs are required to perform this job?

• Excellent verbal and written communication skills
• Strong active listening skills
• Basic knowledge of vehicle systems and components
• Openness to learn and grow skills in the automotive industry
• Ability to work well in a high-functioning team environment
• Detail-oriented

Work Experience/Education: Minimum education and/or experience requirements necessary to perform this job.

• High School Diploma or GED required
• Valid driver's license, and insurable DMV required
• Must be at least 18 years of age
• Enrolled in auto technician institute or at least 1+ year experience in automotive industry

Physical Demands: The physical demands for this job.

The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job position is designated as a safety sensitive position.
• Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.
• Requires visual acuity and manual dexterity to consistently operate a vehicle and other productivity machinery, such as heavy equipment and power tools.
• This position could require moving objects up to 60 pounds.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• May need to move self in different positions to accomplish tasks in various environments including tight spaces, such as underneath a vehicle.
• Frequently communicate with internal customers. Must be able to exchange accurate information in these situations.
• Frequently move about the workplace to access various machinery, vehicles, etc.
• May work in an environment that could be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• No Customers. No worries. Just do what you love. Repair cars. 
• Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends.
• No Weekends, No Problems. Take it easy on the weekends (the only exception is during our peak season when business is booming).

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!