Job Description

  • Category
    Operations Support
    Business Unit
    Operations
    Address
    7457 E Hampton Ave
    City
    Mesa
    State/Province
    AZ
    Postal Code
    85209
    Country
    US
  • Overview

    DriveTime Needs a Bridgecrest Total Loss Advisor

     

    What’s under the hood:

    Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country (yes, we are THAT good)! With more than 130 dealerships, 3 operations centers and 20 reconditioning centers across the nation, our 5,000+ employees are focused on getting the right customer in the right car, at the right terms.  With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.

    Bridgecrest, the finance side of the business, is part of the DriveTime family. We’re a true team of strong, highly motivated performers that is committed to ensuring the success of each customer—and of each professional. If you have a real passion for continual learning and growth, are flexible enough to handle various roles, and feel compelled to do what you know is right, we may have an excellent opportunity for you.

    As focused as we are on our customer, we take that same focus on finding the right talent for the right opportunities within our organization.  All across the nation, from our Home Office and operations centers to our retail locations and reconditioning centers, we are looking for talented individuals like yourself to join our ever-growing team!

    That’s Nice, But What’s the Job?

    In short, as the Total Loss Advisor, you will ensure that all total loss insurance accounts are reviewed and properly documented. You will verify insurance coverage, claim information, and prepares documents for insurance companies. You will coordinate with the insurance companies and customers to get claims paid in a timely manner.

     

    In long, you will:

    • Ensures total loss claims are properly notated in the system
    • Take incoming calls from customers, insurance companies and dealerships
    • Make calls to insurance companies and customers in an effort to verify insurance information and gather information on insurance claims
    • Documents information about location of vehicles and status of insurance claims
    • Prepares insurance packets for insurance companies to issue payment
    • Explains the insurance loss program to customers and submits approvals
    • Provide pre-approvals for the insurance loss program to customers and dealerships
    • Takes payment for Loss program fees from customers
    • Performs other related duties as assigned

    So What About the Perks?  Perks matter.

     

    • Medical, Dental and Vision. DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees.
    • 11 days of PTO and 6 paid Holidays. Because who doesn’t love time off?
    • Benefits like 401(k), company paid life insurance, short and long-term disability.
    • Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
    • Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, pool table and Virtual Reality if you ever need a break in your day.
    • Wellness Program and In-House Gym. We want our employees to be the best versions of themselves. That’s why we offer a Wellness Program that includes an in-house gym, B12 shots, teeth cleanings, biometric screenings and much more!
    • Growth opportunities. DriveTime takes a lot of pride in promoting from within. We have spent the last 14 years growing our team members and taking them on the path to owning their careers!

    So What Kind of Folks Are We Looking for?

    • Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
    • A mind for the details.  Okay we know “detail-oriented” is on about every job description – but we really mean it! 
    • Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.
    • Plays well with others. You will be working in a high-functioning team environment.  We work together in order to win together.
    • Timely. We don’t believe in being “fashionably late”.  You’ll need to adhere to regular and predictable attendance.
    • Level headed. You’ll need the ability to maintain personal composure when confronted with a difficult situation.

     

    Anything Else?  Absolutely.

     

    DriveTime was awarded Top Companies to Work for in AZ by AZCentral.com for our great culture and one of the Best Places to Work in IT as awarded by PBJ.  Essentially we offer a creative, transparent and fun environment since, well, we work here too.  DriveTime was also voted the Fastest-Growing Private Companies by Inc 5000, and we aren’t slowing down anytime soon!

     

    Hiring is contingent upon successful completion of our background and drug screening process. Bridgecrest is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

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    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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