Product Manager (Remarketing, Recovery, and Specialty Operations)
The DriveTime Family of Companies Needs a Product Manager
Headquartered in Tempe, Arizona, the DriveTime Family of Companies (DriveTime, Bridgecrest, and SilverRock) is the largest privately owned used car sales and finance company in the country (yes, we are THAT good)! With more than 130 dealerships, 3 operations centers and 15 reconditioning centers across the nation, our 4,000+ employees are focused on Creating Opportunities and Improving Lives. With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.
As focused as we are on our customer, we take that same focus on finding the right talent for the right opportunities within our organization. Across the nation, from our home office and operations centers to our retail locations and reconditioning centers, we are looking for talented individuals like yourself to join our ever-growing team!
That’s Nice, But What’s the Job?
In short, as a Product Manager for the Bridgecrest Loss Mitigation group at DriveTime, you’ll be responsible for prioritization, communication, feature definition and regular agile rituals required to enhance and optimize the customer experience at the end of account life. You will work with a wide variety of business, technology and design stakeholders to help the team achieve their strategic goals in an organized and timely manner. You’ll have a tremendous opportunity to grow, develop, and sharpen your product skills while accelerating your career!
In long, our Product Managers are responsible for:
Acting as a liaison between business stakeholders and development team to define features.
Working with Senior Leadership to help set the product vision and strategy.
Working with tech leads to articulate acceptance criteria and understand business rules in order to identify solutions.
Working with outside vendors and 3rd parties to optimize and enhance external integrations and services.
Obsessing over customer experience while understanding timelines and the value of continuous iteration.
Using quantitative and qualitative data to make decisions
Defining and continuously refining a roadmap tied to organizational strategy, including milestones and phases.
Managing backlog of features and iterative improvements.
Working with stakeholders and tech leads to ensure features and stories are continuously groomed and ready for intake.
Ensuring business value and high-level scope are clearly defined.
Serving as a gatekeeper for high-level requirements.
Obtaining consensus on project scope through conversations with business stakeholders and tech leads.
Helping to make build vs. buy decisions as we evaluate technical solutions to problems.
Integrating and working with third party platforms.
Organizing and collecting business requirements.
Looking for scope opportunities and adjusting timelines and targets as needed.
Providing frequent communication to leadership and stakeholders on progress.
Serving as a point of contact for initiatives involving multiple units to ensure efficient cross-team coordination.
Conducting demos with stakeholders.
Holding postmortems (retros) to evaluate lessons learned.
Bachelor’s degree required, bachelor’s degree in business and/or technology, MBA preferred.
3+ years of Product Management or relevant experience in a fast-paced business environment.
High-level knowledge of various product management methodologies (i.e. agile/scrum).
Experience in capturing and articulating business value and acceptance criteria to agile development teams.
Experience using Microsoft product suite: Word, Excel, Visio, Project (Or other various product management tools such as monday.com or Jira).
Experience working with SQL to query databases.
Experience with cross-functional stakeholders.
Experience working in Loss Mitigation functions (Recovery, Remarketing, Settlements, Titles, etc.) a plus!
Experience working in a regulated industry a plus!
Proven ability to work autonomously and keep stakeholders informed with relevant information.
Anything Else? Absolutely.
DriveTime was awarded Top Companies to Work for in AZ by AZCentral.com for our great culture and one of the Best Places to Work in IT as awarded by PBJ. Essentially, we offer a creative, transparent, and fun environment since, well, we work here too. DriveTime was also voted the Fastest-Growing Private Companies by Inc 5000, and we aren’t slowing down anytime soon!
So What About the Perks? Perks matter.
Medical, Dental, and Vision. DriveTime pays a nice chunk of your premiums to keep the cost as low as possible for our employees.
16 days PTO and 6 paid Holidays. Because who doesn’t love time off?
Benefits like 401(k), company-paid life insurance, short and long-term disability.
Casual Dress. Come dressed in jeans (you’ll fit right in with the rest of us).
Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, and a pool table if you ever need a break in your day.
Wellness Program and In-House Gym. We want our employees to be the best versions of themselves. That’s why we offer a Wellness Program that includes an in-house gym, B12 shots, teeth cleanings, biometric screenings, and much more!
Growth opportunities. DriveTime takes a lot of pride in promoting from within. We have spent the last 14 years growing our team members and taking them on the path to owning their careers!
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Job Reference #: R1321