Manager In Training

Job Overview

Join DriveTime/Bridgecrest as a Manager Trainee! We are seeking driven, talented, and hardworking individuals to become Team Managers for our Bridgecrest Loan Servicing teams.


Our program provides hands on training in: Leadership, Customer Service, Operations, Loan Servicing, Account Management, Escalations, and most importantly: People Management!


Bridgecrest rewards its employees with competitive compensation packages, including: salary pay, performance based bonuses, and an excellent benefits package!


This position is located at our Operations Call Center in Mesa, conveniently located off the US 60 & Power Road. 


To apply submit your resume to


Job ID# 26940
Location: Mesa, Arizona
Interest: Operations
Type: Regular Full-Time
Post Date: 7/8/2019

A Day in the Life of a Manager In Training

The Management curriculum program provides a clearly defined career path to a Team Collections Manager within 6 months! Our growth and promotion does not stop there! We will continue to give you the development, guidance, and opportunities which will allow you to further grow into leadership.


After you have graduated the Management in Training program, you can except to do the following:

  • Lead a group of 15-20 Loan Advisors
  • Provide ongoing coaching & development to teammates
  • Provide daily goals and strategy to maximize long-term success
  • Administer continuous training and coaching to ensure quality customer service
  • Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with Bridgecrest’s vision and values


  • To be successful in this role, we require the following:

    • Bachelor's Degree required
    • Excellent written, verbal communication and listening skills required
    • Receptive to feedback
    • Ability to interact and work cooperatively with customers, managers, and co-workers and other involved parties in a professional, courteous manner
    • Must be self-motivated and love to solve problems!
    • Computer and Microsoft Office savvy
    • Required to work a flexible schedule including some evenings and Saturdays

    To stand out from the pack, we would love to hear about your experience with:

    • Previous held leadership roles i.e., Campus, Community, Sports
    • Previous sales and/or retail customer service experience

    And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.


    Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.


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Meet the DriveTime Crew!

We’re a team of innovators and engineers, movers and shakers, morning people and night owls, dreamers and believers, techies and talkers. But most of all we are a family. At DriveTime we’re fueled by the success of our employees as much as we are by the loyalty of our customers.

Michael B.
Business Systems Analyst


The fun environment and approachable people honestly make coming to work a pleasure. Not only are my coworkers extremely intelligent and open to sharing their wit in a friendly way, they’re also fun to be around in general. The open environment encourages everyone to genuinely be themselves, so I feel comfortable letting my bits of weird shine through. On top of all that, managers are always polite and never condescending. I truly feel like everyone wants to see everybody else succeed.

I like to skimboard competitively, snowboard, skateboard, play basketball, hike, and play videogames. Since moving to Arizona from the coast of North Carolina two years ago, I’ve had to adjust to less skimboarding and more hiking, but Arizona’s diverse assortment of biomes has made it a pleasure to explore.

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