Customer Service Representative
Are YOU ready to ROCK?
SilverRock places the customer at the center of all we do. SilverRock Customer Care Specalists take ownership of their customer’s concerns by problem solving and finding the best resolution for every customer. Our goal is to deliver world class customer service with all customers. We want each of our customers to feel valued, and comfortable reaching out to our team to get their questions resolved. This creates a memorable experience that promotes confidence and loyalty. We believe that this is achieved by creating a customer experience that is like no other; and we get there with people that are unique and know how to problem solve. We are looking for a candidate that will find passion in educating, facilitating, and providing straightforward solutions that meet the needs of our customers.
What’s in it for YOU?
To apply submit your resume to Elizabeth.Owen-Williams@drivetime.com
Location: Mesa, Arizona
Type: Regular Full-Time
Post Date: 4/19/2019
A Day in the Life of a Customer Service Representative
Do you consider yourself a master of customer service that possesses the following particular set of skills?
Meet the DriveTime Crew!
We’re a team of innovators and engineers, movers and shakers, morning people and night owls, dreamers and believers, techies and talkers. But most of all we are a family. At DriveTime we’re fueled by the success of our employees as much as we are by the loyalty of our customers.
I love that DriveTime constantly challenges you and allows you to grow through continuous learning. Having the ability to build relationships with individuals across various teams allows you to truly understand the entire operation. Being surrounded by some of the best leaders in the industry, an environment has been created where everyone is on the same team working for the same goal.
Golfing is one of my passions! I grew up playing golf with my brothers and played competitively in High School. My best memory is when I hit a hole-in-one in the same tournament my brothers were playing at (they’re both still bitter about it) and I can claim I’m the best golfer in the family! Nowadays I like to play on the weekends and rep my DT polo on the course!