Back to Results Loan Advisor
Job Overview
What Drives You?
- Succeeding and making major contributions?
- The opportunity and support to maximize your potential?
- Working with an organization that makes you proud?
- Collaborating and thriving as part of a team?
We Share Your Drive
DriveTime is more than a company. We're a true team of strong, highly motivated performers that is committed to ensuring the success of each customer—and of each professional. If you have a real passion for continual learning and growth,are flexible enough to handle various roles, and feel compelled to do what you know is right, we may have an excellent opportunity for you.
Job ID#
25689
Location:
Mesa, Arizona
Interest:
Operations
Type:
Regular Full-Time
Post Date:
2/15/2019
A Day in the Life of a Loan Advisor
This position calls for a motivated individual looking to contribute to a results-oriented and high performance team. The main focus of this position is to create long term solutions to help customers maintain the quality of their loan while providing excellent levels of customer service.
- Provide excellent customer service to customers who need assistance in meeting their contract obligations due to unexpected financial obligations.
- Contact or attempt contact with customers who are delinquent.
- Maintain positive working relationships with the Loan Servicing team.
- Meet or exceed production goals
- Performs other related duties as assigned
Enjoy the Rewards and Benefits
Money: Competitive pay and uncapped monthly bonus potential
Top Perks: Great training, tuition reimbursement and a culture of opportunity and promotion from within
Schedule: Enjoy a 5-day work week with the occasional Saturday. Sundays we’re always off. Major holidays off too! We work hard and play hard, so you can expect to have work life balance with DriveTime.
Benefits: Excellent Medical, Dental & Vision Plans, 401K Plan with company contribution
Qualifications
- High School or GED required
- 2 or more years of experience in collections, customer service, sales or retail industry
- Must be self-motivated with strong decision making and problem solving abilities.
- Professional and persuasive communication and negotiation skills.
- Value and embrace diversity.
- Required to work a flexible schedule including evenings and Saturdays.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
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Meet the DriveTime Crew!
We’re a team of innovators and engineers, movers and shakers, morning people and night owls, dreamers and believers, techies and talkers. But most of all we are a family. At DriveTime we’re fueled by the success of our employees as much as we are by the loyalty of our customers.
Everyone you meet is genuinely enjoying their day being at work. Home office is a very vibrant and happy atmosphere. I’ve noticed a strong company culture that generously provides you with all the tools, encouragement and freedom needed to perform your work the best way possible. Everyone is open to new ideas and ways of doing business.
Hiking, running, basketball, dog parks and exploring Arizona.