Customer Service Representative
Are YOU ready to ROCK?
SilverRock places the customer at the center of all we do. SilverRock Customer Care Specalists take ownership of their customer’s concerns by problem solving and finding the best resolution for every customer. Our goal is to deliver world class customer service with all customers. We want each of our customers to feel valued, and comfortable reaching out to our team to get their questions resolved. This creates a memorable experience that promotes confidence and loyalty. We believe that this is achieved by creating a customer experience that is like no other; and we get there with people that are unique and know how to problem solve. We are looking for a candidate that will find passion in educating, facilitating, and providing straightforward solutions that meet the needs of our customers.
What’s in it for YOU?
Location: Mesa, Arizona
Type: Regular Full-Time
Post Date: 12/13/2018
A Day in the Life of a Customer Service Representative
Do you consider yourself a master of customer service that possesses the following particular set of skills?
Meet the DriveTime Crew!
We’re a team of innovators and engineers, movers and shakers, morning people and night owls, dreamers and believers, techies and talkers. But most of all we are a family. At DriveTime we’re fueled by the success of our employees as much as we are by the loyalty of our customers.
The fun environment and approachable people honestly make coming to work a pleasure. Not only are my coworkers extremely intelligent and open to sharing their wit in a friendly way, they’re also fun to be around in general. The open environment encourages everyone to genuinely be themselves, so I feel comfortable letting my bits of weird shine through. On top of all that, managers are always polite and never condescending. I truly feel like everyone wants to see everybody else succeed.
I like to skimboard competitively, snowboard, skateboard, play basketball, hike, and play videogames. Since moving to Arizona from the coast of North Carolina two years ago, I’ve had to adjust to less skimboarding and more hiking, but Arizona’s diverse assortment of biomes has made it a pleasure to explore.