We are looking for someone with an automotive service, parts, and/or repair background. The Automotive Claim Specialist interacts with auto repair facilities throughout the country from a centralized location in Mesa, AZ. They will initiate, validate, and complete claims for vehicles needing repair. This is a call center position where you will use your automotive knowledge in a clean, comfortable work environment with a consistent work schedule!
The duties and responsibilities listed below are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job. This individual is responsible for answering calls in a fast-paced and team oriented environment, is able to establish and maintain effective relationships with repair shops and customers. This person should also have an appreciation of automobiles and possess excellent communication skills.
Understanding of vehicle repair shop procedures and practices including labor guides
The ideal candidate will have 2 years' experience in the Automotive repair field or a vehicle warranty related industry. The candidate will also possess the following:
The Physical demands described within are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job position is designated as a safety sensitive position.
Must be able to lift up to 25 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
Must be able to carry and transport up to 25 pounds up to 60 feet.
Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling.
Requires excellent visual acuity and manual dexterity.
Requires sitting for extended periods of time. Must be able to type for extended periods of time.
Requires being able to hear and speak with others in-person or on the phone.
Must adhere to regular and predictable attendance.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace.