Senior Business Analyst

Job Overview

DriveTime is ranked 12th nationally as the “best place to work” for IT employees.  With over 150 dealerships across the country, and dedicated to continual growth, DriveTime is the nation’s largest integrated provider of quality pre-owned cars. 

DriveTime takes pride in offering fair financing options for anyone with tricky credit issues; and, our company provides potential buyers the opportunity to choose from thousands of vehicles.  Every customer can find—and fund—the car of their dreams!


Our Culture

DriveTime’s exceptional company culture is fueled by autonomy, collaboration, empowerment and transparency. We encourage innovation, continuous learning and personalized career development plans.

Our employees are DriveTime’s most valuable asset!  Our focus on rapid growth and company culture equips us with a great platform to mentor, coach and lead our future architects.


Check out DriveTime in the news!


Job ID# 19595
Location: Tempe, Arizona
Interest: Corporate
Type: Regular Full-Time
Post Date: 4/18/2017

A Day in the Life of a Senior Business Analyst

Responsibilities include analyzing business requirements for various DriveTime departments and acting as the liaison in translating the requirements to IT partners. Works closely with the programming staff on development and updates of system applications. Designs test plans and executes user acceptance testing including issue resolution. Participates in the Project Management lifecycle and performs end-user support as needed.

  • Work with development staff to ensure requirements are met
  • Develop user stories centered on the business value
  • Partner with QA on test plans/cases, perform UAT
  • Work as a member of cross functional teams to help design solutions
  • Work with business leaders and business users to create and communicate business requirements
  • Translate business requirements into acceptance criteria
  • Create wireframes for UI enhancements
  • Create concise and relevant project artifacts
  • Ability to communicate with all levels of organization (End Users – Sr. Executive Level)
  • Work hand-in-hand with technical resources to provide insight during solution development
  • Function as a subject matter, process, and operational expert for supported Product Line
  • Conduct end user training of newly developed products
  • Work as a member of cross functional teams to help design solutions

The duties and responsibilities listed above are intended to provide general guidelines and parameters for the job and are not intended to be a comprehensive, detailed description of the job.


In return for your dedication and commitment, we offer competitive salary, great bonus opportunity and an excellent benefit package

    • Competitive Salary + Full Benefits: Medical, Dental, and Vision
    • 401K, life, Long-term Disability Insurance
    • Generous Paid Time Off
    • An AMAZING, progressive work environment featuring a gym, pool table, foosball, horse shoes, electronic gaming, Virtual Reality Room, a large outdoor turf for tossing Frisbees and footballs, gas BBQs, etc.
    • Continuous Learning: Tuition Reimbursement Program
    • Free Snacks and Beverages (with “state-of-the-art” coffee)!
    • Quarterly Annual Outings including Golfing, Spring Training Game, and Habitat for Humanity



  • Minimum 5 years’ business analysis experience
  • Ability to adapt to a rapidly changing environment
  • Ability to work in a team environment with business and technical resources
  • Strong facilitation of meetings/events with customers and project team members to develop requirements and design details
  • Experience with workflow analysis, Use Case development, sequence diagrams, storyboards, and Test Cases
  • MuleSoft experience required
  • Work closely with customers to gain requirement/feature approval
  • Strong analytical and organizational skills
  • Excellent written and verbal skills
  • Highly motivated self-starter with the ability to work efficiently with minimal supervision. Be able to anticipate business needs and think with a business owner mindset.


Additional Preferred Qualifications

  • Experience with Agile software development methodology (SCRUM).
  • Understanding of technical language with an ability to translate the technical conversations into a language that key business partners will understand.
  • Experience in developing process models, activity diagrams, UML models and process flows.
  • UAT and Validation Testing experience.
  • Or any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.


Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. 

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Meet the DriveTime Crew!

We’re a team of innovators and engineers, movers and shakers, morning people and night owls, dreamers and believers, techies and talkers. But most of all we are a family. At DriveTime we’re fueled by the success of our employees as much as we are by the loyalty of our customers.

Emily B.
Retail Operations


I love that DriveTime constantly challenges you and allows you to grow through continuous learning. Having the ability to build relationships with individuals across various teams allows you to truly understand the entire operation. Being surrounded by some of the best leaders in the industry, an environment has been created where everyone is on the same team working for the same goal.

Golfing is one of my passions! I grew up playing golf with my brothers and played competitively in High School. My best memory is when I hit a hole-in-one in the same tournament my brothers were playing at (they’re both still bitter about it) and I can claim I’m the best golfer in the family! Nowadays I like to play on the weekends and rep my DT polo on the course!

Learn more about careers at DriveTime and view our open positions.

Take the next Step in Your Career at DriveTime.